Complaints Procedure

In the first instance, and if you feel comfortable doing so, please contact the office via email at wilcombe@ventrus.org.uk or by telephone on 01884 253025 or, if you feel more comfortable speaking to our friendly and helpful SEND CoOrdinator, Sarah Milne, please click on the SEN page link below.

Click here for SEN page & contact details

Complaints and Procedures Policy (PDF)

Ventrus Complaints Template (Word Document)